Frequently Asked Questions

Where do I find the model number of my Appliance? (You’ll need this when you call to schedule)

FRONT LOAD WASHERS

  • Behind or on top of the control panel

  • Behind the door

  • On the lower-front or side of the main cabinet body

TOP LOAD WASHERS

  • On the back of the control panel

  • Under the lid

  • On the lower-front or side of the main cabinet body

DRYERS

  • On the back of the unit, near the top

  • Inside the door, on the cabinet frame

  • On the side of the unit, near the front

SIDE BY SIDE, TOP, & BOTTOM REFRIGERATORS

  • Inside the refrigerator or freezer, on the left or right side wall

  • On the face frame of the refrigerator body

  • Behind the lower crisper drawer

  • Behind the lower toe kick-plate

UP-RIGHT FREEZER

  • On the inside wall of the freezer

  • On the face frame of the freezer body

  • Behind the toe kick-plate

CHEST FREEZER

  • On the inside wall of the freezer

  • On the outside right or left side of the freezer

DISHWASHER

  • Inside the door jamb, to the left, right, or top

  • On the door, to the left, right or top

  • On the back of the unit (portable models)

COOKTOP

  • Under one of the burners

  • Under one of the knobs

  • On the bottom of the cooktop

  • Inside the top of the vent duct (“downdraft” models)

GAS RANGE

  • Inside the cooktop, if the top lifts up

  • On the oven side of the door jamb (with the door open)

  • On the front of the frame (with the drawer/broiler open)

  • Inside the top of the vent duct (“downdraft” models)

ELECTRIC RANGE

  • Under one of the surface burners, or inside the cooktop, if the top lifts up

  • On the oven side of the door jamb (with the door open)

  • On the front of the frame (with the drawer/broiler open)

  • Inside the top of the vent duct (“downdraft” models)

WALL MOUNTED OVEN

  • On the center of the vent trim (with the door open)

  • On the oven side of the door jamb (with the door open)

MICROWAVE OVEN

  • On the back of the unit

  • On the face frame, or the side of the control panel with the door open

SINK DISPOSAL

  • Around the bottom front edge