
Frequently Asked Questions
Where do I find the model number of my Appliance? (You’ll need this when you call to schedule)
FRONT LOAD WASHERS
Behind or on top of the control panel
Behind the door
On the lower-front or side of the main cabinet body
TOP LOAD WASHERS
On the back of the control panel
Under the lid
On the lower-front or side of the main cabinet body
DRYERS
On the back of the unit, near the top
Inside the door, on the cabinet frame
On the side of the unit, near the front
SIDE BY SIDE, TOP, & BOTTOM REFRIGERATORS
Inside the refrigerator or freezer, on the left or right side wall
On the face frame of the refrigerator body
Behind the lower crisper drawer
Behind the lower toe kick-plate
UP-RIGHT FREEZER
On the inside wall of the freezer
On the face frame of the freezer body
Behind the toe kick-plate
CHEST FREEZER
On the inside wall of the freezer
On the outside right or left side of the freezer
DISHWASHER
Inside the door jamb, to the left, right, or top
On the door, to the left, right or top
On the back of the unit (portable models)
COOKTOP
Under one of the burners
Under one of the knobs
On the bottom of the cooktop
Inside the top of the vent duct (“downdraft” models)
GAS RANGE
Inside the cooktop, if the top lifts up
On the oven side of the door jamb (with the door open)
On the front of the frame (with the drawer/broiler open)
Inside the top of the vent duct (“downdraft” models)
ELECTRIC RANGE
Under one of the surface burners, or inside the cooktop, if the top lifts up
On the oven side of the door jamb (with the door open)
On the front of the frame (with the drawer/broiler open)
Inside the top of the vent duct (“downdraft” models)
WALL MOUNTED OVEN
On the center of the vent trim (with the door open)
On the oven side of the door jamb (with the door open)
MICROWAVE OVEN
On the back of the unit
On the face frame, or the side of the control panel with the door open
SINK DISPOSAL
Around the bottom front edge